AG Technologies Inc. General Returns Policy
You may return any new and unopened items sold by AG Technologies Inc. within 30 days of delivery for a
full refund. We'll also pay the return shipping costs if the return is a result
of our error. Items should be returned in their original product packaging.
Returns
In the case of a return for
refund, please contact our customer service department via email, customerservice@argent47.com or call 908-754-9279 to receive your
RMA number needed for any return.
RMA Terms &
Conditions
1.
An RMA
number will not be issued without an order number and proof of purchase.
2.
RMA
numbers must appear on your shipping label.
3.
Merchandise
returned without a RMA number on the shipping label will be rejected.
4.
RMA
numbers are issued by AG Technologies Inc. customer service department
only.
5.
Replacements/Exchanges
are processed upon product availability; a back order will delay shipments.
The following conditions
and exceptions apply.
Partial refunds:
- Any new, unopened item in original condition that
is returned more than 30 days after delivery: 80% of item's price.
Receiving a Refund
We'll request a refund
after we receive and process your return.
You can expect your refund within 4 weeks of giving your package to the
return shipper (though in many cases you'll receive the refund sooner).
This time period includes:
- 5 to 10 business days for us to receive your
return from the shipper
- 3 to 5 business days for us to process your
return
- The time it takes your bank to process our refund
request (see below for specific guidelines)
We'll notify you via e-mail of your refund once we've received and processed the returned item.
How Refunds are Issued
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Non-Returnable Items
AG Technologies Inc. does
not accept returns of the following items:
Any product missing the UPC label
Some Health and Personal Care items
